MazaLabs- Risk: card orders show Stripe's risk check. Cash orders show warnings from the phone's history, such as earlier refused parcels. Check a risky order before you ship.
- Disputes: when a customer disputes a card or PayPal payment, the order shows Payment disputed with the reason and the deadline. For card payments, write what happened and choose Send my answer to the bank: the order's details, tracking and delivery date go with it. PayPal disputes are answered in PayPal's Resolution Center. Banks usually decide within 60 to 75 days.
You can set an automation to tag and alert the team about high-risk orders.